Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Chertsey, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.
Due to continued growth, we are looking for a Business Analyst to carry out market evaluation and requirements elicitation on strategic focus areas as well as on specific features, to support the business in delivering the right products and product changes at the right time.
This role is an integral part of the product development function contributing to the ongoing evolution of the company's existing software, as well as innovative and exciting new solutions using the latest technologies.
Use data to understand how changes to process, products, services, software and hardware can improve efficiencies and add value.
Prioritise work based on when analysis and requirements are needed for engineering, without being a barrier to its progress.
Build up a network of subject matter experts (SME) both inside and outside of the business (including customers, 3 party suppliers and regulatory authorities) to contribute to the definition of functional and non-functional requirements of a product change.
Run requirements analysis workshops with relevant SMEs to ensure all relevant aspects of the change are considered, including any constraints, pain points, clinical impact etc.
Organise 3rd party input into requirements analysis.
Perform and document low-level requirements analysis and elicitation for new features and enhancements agreed in the roadmap.
Demonstrate a good understanding of current deployment architecture and technical vision.
Utilise different formats for articulating low-level requirements to engineering depending on the nature of the product change, e.g. UML workflow diagrams, flow charts, tables.
Conduct impact analysis to determine how software changes affect user workflow, and to work with UX designers on design mock-ups.
Ensure that requirements are reviewed and signed off by relevant stakeholders.
Serve as the subject matter expert on the products and product changes during Agile ceremonies, to provide clarity on requirements to Agile teams during ideation, scoping and engineering.
Create and maintain customer-facing message specifications documents.
Be aware of the Product Group’s software development lifecycle processes and how and when business analyst activities fit in, recognising the importance of the analysts’ contributions and responsibilities therein.
Report on work progress to the Product Management team, tracking against agreed timescales for delivery.
Key Skills, Abilities and Experience
To be a great Business Analyst you need a range of functional and technical skills.
Experience as a Business Analyst in an Agile software development environment
Proven knowledge of the software development life cycle (SDLC).
Have a good working knowledge of the document development cycle and publication procedures.
Excellent elicitation skills for detailed requirements capture.
Generate well-presented, grammatically correct, and concise documentation.
Be competent in the creation and editing of drawings, layout of documents and the creation of text to a professional standard.
Strong analytic and problem-solving skills.
Be able to communicate and collaborate with technical and non-technical clients and staff at all organisational levels.
Adaptability / flexible to changing demands.
Qualifications to degree level
Relevant BA qualification (e.g., BCS practitioner)
Certified Scrum Alliance Product Owner (CSPO), Professional Scrum Product Owner (PSPO) or equivalent
Business analysis experience for healthcare and life science software development
Use of tooling such as Azure DevOps and Jira or product management software like Aha! Roadmaps, Product Board or Product Plan
This role can be based from our Chertsey or Glasgow office, with hybrid working and the ability to work from home a number of days per week; you may be required to undertake occasional travel across the UK to client sites and commitments, company offices, and events, as and when required.
Depending on the experience of the candidate’s skills and expertise, CliniSys offers a £competitive basic salary plus a generous package and great work environment.