Product Owner

  • Job Reference: 770066
  • Date Posted: 15 November 2022
  • Recruiter: CliniSys
  • Location: Chertsey or Glasgow with up to 80% home based
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: IT & Technical, IT & Technical > Product Management
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Rebecca Taylor
  • Email:

Job Description

CliniSys - Transforming the future of health

CliniSys is the world’s largest organisation dedicated to diagnostics and laboratory informatics. In the May 2022 Laboratory Information Systems global market report by Signify Research, CliniSys Group accounted for 19.5% global market share, significantly more than the nearest competitor. CliniSys also has leading regional market shares in the territories it operates.

Why are laboratories so important in healthcare? 80% of all healthcare diagnostic and therapeutic decisions are informed by pathology and 95% of clinical pathways are underpinned by diagnostic services.

For 40 years the CliniSys Group has been successfully specialising in complex and wide scale delivery of comprehensive laboratory and public health solutions in over 3,000 laboratories across 34 countries.

Our combined cross-discipline expertise provides customers with solutions to support laboratory workflows across clinical, histology, molecular, genetics, including order management, reporting and results delivery domains. Additionally, we serve laboratories in environmental testing, water quality, agriculture, and toxicology.

Across the globe CliniSys employs over 1,450 individuals, living in 12 different countries, representing 19 diverse cultures, speaking 21 different languages, with unsurpassed global knowledge of the complex laboratory and diagnostics sector. Across the UK & Ireland CliniSys employs over 300 people.


CliniSys Group is the industry-leading supplier in the UK and Europe of clinical laboratory information management systems (LIMS) and Order Comms software, and the proud creator of market-leading products known as WinPath, GLIMS, DaVinci, ICE and CyberLab.

Our systems help healthcare professionals test, diagnose, and treat millions of patients every day, helping save or improve their quality of life.

Due to continued growth, we are looking for a Product Owner, tasked with creating our market-leading products, and the next generation of software.

This role is an integral part of the product management function.  The principle focus of this role is to orchestrate the day-to-day definition, prioritisation and tracking of the product and sprint to deliver successful product releases on time and on budget, that align with the product and business strategies and goals.

Key Responsibilities

  • Product Management Function
    • Work as an integral member of the Product Management function, the role of which is to maintain the product strategy and product release roadmap and their alignment with CliniSys business objectives.
    • Working with product management, domain experts and customers to fully specify detailed user stories for features and technical components.
  • Backlog, requirements, and release planning
    • Maintain and groom a prioritised backlog of features and user stories ready for assigning to a product release
    • Plan and scope successive product releases that incrementally deliver value to customers, forming the product roadmap
    • Confirm and manage customer expectations to minimise scope creep for a release
    • Prepare and present material for the key milestones of the CliniSys Software Development Lifecycle (SDLC) gates to the wider stakeholder group
    • Establish story acceptance criteria and contribute to the story review process
    • Ensure UX designs are prepared and agreed on time, for use in demonstrating the vision
    • Prioritise work tactically within sprints to maximise engineering productivity, setting the goals, and delivering demonstrable value in each
  • Agile team role
    • Inspire and challenge the multidisciplinary product sprint team (engineering, product management, domain experts and UX design) to raise the bar in creating high-quality, world-class software and SAAS applications
    • Ensure the team understands the project goals and what the successful release looks like
    • Work with and co-ordinate business analysts as required
    • Be the voice of the customer and provide a business perspective on value
    • Assist the team to solve complex real-world challenges
    • Provide quick ‘just in time’ decisions to system level questions and defect triage
    • Co-ordinate 3rd party system integrators to drive process on schedule
    • Coach and mentor junior product owners
    • Promote the product management function and the profession
  • Process and tracking
    • Support the CliniSys Agile Software Development Lifecycle process
    • Look for continual improvements in the product management process
    • Ensure product changes align with expectations before approval gateways
    • Track delivery of engineering projects and releases
    • Provide key performance metrics to Product leadership on the delivery and benefits of each iteration
    • Keep customers and other stakeholders (particularly Delivery) informed of the status of the product releases
    • Develop and when necessary, deliver concise and meaningful training, demonstrations or presentations for internal stakeholders and external audiences as required


      Knowledge, Skills, Abilities

      As a Product Owner, you should:

  • Have the ability to plan and manage the development project from start to finish.
  • Be willing and able to learn about complex, technical software products from various sources - knowledge transfers, feature descriptions, documentation, and experimentation.
  • Be detail oriented, with strong analytical and problem-solving skills.
  • Be mindful of the product goals and re-iterate those to the team with regular frequency.
  • Have a good understanding of the commercialisation of products, and to present entrepreneurial thinking from the team to leadership as it arises.
  • Ensure that the product(s) meet the customer needs, whilst remaining aligned with the Product vision and strategy.
  • Have excellent organisational, leadership, and communication skills, both written and verbal.
  • Be able to delegate requirements analysis duties to business analysts where required and track their progress so they deliver on time for when they are needed by you and your team.
  • Recognise what you don’t know but be resourceful and build up a network of subject matter experts that you can call upon whenever you need them to avoid delay, and to support JIT decisions.
  • Be solution, technology and team facing.


    Qualifications and experience

  • Certified Scrum Alliance Product Owner (CSPO), Professional Scrum Product Owner (PSPO) or equivalent
  • Strong understanding of agile development practices and scrum
  • Strong understanding of a software development lifecycle
  • 0-5 years-experience of a Product Owner leading a team in an agile environment
  • Any experience in healthcare and life sciences highly desirable


This role will be based from our Chertsey or Glasgow office, with the ability to work from home a number of days per week; you may be required to undertake occasional travel across the UK to client sites and commitments, company offices, and events, as and when required

Depending on the experience of the candidate’s skills and expertise, CliniSys offers a competitive basic salary plus a generous package and great work environment.