Clinisys is a global provider of intelligent diagnostic informatics solutions and expertise designed to redefine the modern laboratory, across healthcare, life sciences, and public health. Millions of diagnostic results and data insights are generated every day using Clinisys’ platform and cloud-based solutions in over 3,000 laboratories across 34 countries. Headquartered in Tucson, Arizona, and Chertsey, England, Clinisys’ mission is to enhance the effectiveness of diagnostic workflows in any laboratory or testing environment and keep citizens and communities healthier and safer.
An exciting opportunity to join our Services team tasked with proving best-in-class support and services to our customers. This role will see you leading, managing and nurturing our Service Desk function and team providing support across our software portfolio which enables healthcare professionals to undertake and manage clinical testing for patients world-wide.
This role is home based (UK Wide) with some travel required for company or customer meetings or company events
This role comprises of a five-day week with shifts to cover our core hours of support 08:00 – 20:00 for Monday to Friday. In addition, you will be required to participate, along with the other relevant managers, in the on-call Duty Manager rota
Depending on the experience of the candidate’s skills and expertise, CliniSys offers a £competitive basic salary plus a generous package and great work environment.